We ship throughout mainland Spain. Furthermore, orders over €100 enjoy free shipping.
Standard delivery times are:
Andorra: 1-2 business days.
Spain and Portugal: 1-3 business days.
Europe: 7-10 business days.
Orders placed on weekends or holidays are processed on the next business day.
Yes.
During the checkout process, you can select the option to pick up at a pharmacy at no additional cost and indicate which of our pharmacies you would like to collect your order from.
If a stockout or temporary unavailability occurs, we will contact you as soon as possible to inform you of the new delivery date or to propose an alternative solution.
Yes,
you have a period of 7 business days from the receipt of your order to request a return, provided that the product meets the conditions established in our refund policy.
No.
For legal and health safety reasons, medications cannot be returned unless they arrived damaged during transport or an error was made in the shipment.
Products that have been unsealed or those that, for reasons of hygiene, health, or safety, are not suitable for return once opened cannot be returned.
It is not mandatory, but registering will allow you to make future purchases more quickly, check the status of your orders, and access your purchase history.
If you cannot find a product on the website, you can request it directly through our order forms or contact our team.
We will help you locate it or propose a suitable alternative.
Yes.
At Farmàcia Pasteur, you will find a wide selection of products for dermocosmetics, nutrition, natural health, hygiene, personal care, and wellness, as well as pharmaceutical and parapharmacy products.
Of course.
Our pharmaceutical team is available to help you resolve any questions regarding products, care routines, supplementation, or specific needs, offering you personalized and professional attention.
By subscribing to our newsletter you will receive information about new products, promotions, and, currently, two discount coupons for your first purchases.
Yes,
some products that require a cold chain can be shipped using specialized transport.
Most products show their availability on the website. If you have questions about the stock of a specific item, you can contact us by phone, WhatsApp, or email and we will inform you promptly.
